(Continued to B03 version) 12 Integrity trading behavior evaluation
12.1 Basic principles
12.1.1 The evaluation of the integrity of retailers and suppliers should reflect the basic principles of fairness, objectivity and science, highlight the idea of ​​honest transactions, and meet the requirements of harmonious development.
12.1.2 The evaluation of the integrity of retailers and suppliers should consider the common characteristics and differences of various industries, ensure the consistency of evaluation, and make the evaluation results of different enterprises comparable.
12.1.3 For the evaluation of the integrity of retailers and suppliers, it is necessary to construct a survey model that is consistent with various industries and has a general meaning.
12.1.4 The design of the evaluation index system shall be based on the characteristics of the integrity trading behavior of the retailers and suppliers and the evaluation model adopted; the selection of the evaluation indicators shall comply with the requirements of relevant national laws and regulations or standards.
12.2 Evaluation Model
12.2.1 The retailer and supplier integrity trading behavior measurement model adopts a hierarchical structure model. (See Appendix A of this standard)
12.2.2 The highest level of the retailer and supplier integrity trading behavior evaluation hierarchy model is the target level, which is to measure the comprehensive level of integrity transactions between retailers and suppliers.
12.2.3 The middle layer of the retailer and supplier integrity trading behavior evaluation hierarchy model is the criteria layer, setting six criteria for quality integrity, price integrity, contract integrity, service integrity, settlement integrity, fairness and competition.
12.2.4 The third layer of the retailer and supplier integrity trading behavior evaluation hierarchy model is the indicator layer, and the corresponding evaluation index scheme is selected according to the criteria set by the criteria layer.
12.3 Indicator System
12.3.1 Based on the retailer and supplier integrity transaction behavior hierarchy structure evaluation model design evaluation index system.
12.3.2 The first-level indicator is the comprehensive index of good faith transactions; the second-level indicators are six types of normative indicators such as quality integrity, price integrity, contract integrity, service integrity, settlement integrity, fairness and competition; the third-level indicators are score indicators. Appendix A of this standard.
12.3.3 Retailers and suppliers are independently assessed, but their assessment systems are implemented in accordance with the indicator system specified in Appendix A of this standard.
12.4 Indicator score
12.4.1 The scores of retailers and suppliers' integrity transactions shall be based on the evaluation index system established by this standard.
12.4.2 The indicator scores of both retailers and suppliers are performed in accordance with Appendix A of this standard.
12.5 Assessment procedures
12.5.1 The evaluation of the integrity trading behavior of retailers and suppliers adopts the third-party evaluation method, that is, the special evaluation agency approved by the state is responsible for conducting the evaluation.
12.5.2 The procedures for the evaluation of integrity trading behaviors of retailers and suppliers are divided into four stages: announcement, investigation, analysis and release.
12.5.3 The main task of the announcement phase is that the assessment agency issues a measurement announcement and specifies the details of the assessment activities.
12.5.4 The main tasks of the investigation phase are to establish the investigation objectives, develop investigation plans and questionnaires, and conduct investigations.
12.5.5 The main tasks of the analysis phase are the recovery and processing of survey data, the calculation of assessment indicators, the analysis of assessment results, and the writing of assessment reports.
12.5.6 The main task of the release phase is to publicize the results of the assessment and accept the public's query.
Appendix A
(normative appendix)
Evaluation factor
A.1 Description of the evaluation model The evaluation of the integrity of the transaction between the retailer and the supplier uses a hierarchical model, as shown in Figure 1.
Figure 1 Retailer and supplier integrity trading behavior evaluation model
A.2 Evaluation index system According to the above evaluation model, the evaluation system of this standard specifies 20 score indicators.
A.2.1 Quality and integrity
A.2.1.1 Quality Assurance The goods supplied shall conform to the quality norms of the state or industry, and both the retailer and the supplier shall carry out the necessary inspection and testing of the quality of the goods.
A.2.1.2 Measurement guarantees Retailers and suppliers adopt commodity measurement in accordance with national measurement standards and ensure that the measurement is qualified.
A.2.1.3 Commodity return guarantees that the retailer and the supplier shall perform the return of the unqualified commodities according to the state and industry regulations or the contractual agreement between the two parties.
A.2.2 Price integrity
A.2.2.1 Reasonable pricing Whether it is transaction price or retail price, retailers and suppliers should be priced according to the premise of obeying the “Price Law†and pricing according to production and operation costs and reasonable profit margin.
A.2.2.2 The price indicates that the supplier's transaction price to the retailer should be clearly indicated to the retailer, and the retailer should indicate the retail price to the consumer.
A.2.2.3 Price uniformity When goods are sold in different regions, the unified price should be implemented as much as possible, and retailers should strictly implement the unified price system.
A.2.2.4 Price adjustment The adjustment of commodity prices should be based on the principle of not impeding market fairness. Retailers and suppliers should agree on price adjustments.
A.2.3 Contract integrity
A.2.3.1 Contractuality The retailer's contract with the supplier shall be subject to the standard contract text or conform to the contractual text specification.
A.2.3.2 Contract execution The situation in which the retailer and the supplier perform the contract.
A.2.3.3 Contract fairness Commodity trading contracts should be able to fairly reflect the rights and responsibilities of both parties.
A.2.3.4 Contract change The change or cancellation of the contract shall be carried out in accordance with the relevant regulations, which can reflect the common wishes of both parties and conform to the relevant provisions of the State.
A.2.4 Service integrity
A.2.4.1 Pre-sales service providers provide pre-sales services to retailers and consumers; retailers provide pre-sales services to consumers.
A.2.4.2 The situation in which the in-service service provider provides the in-sale service to the retailer and the consumer; the retailer provides the in-sale service to the consumer.
A.2.4.1 The after-sales service provider provides after-sales service to retailers and consumers; the retailer provides after-sales service to consumers.
A.2.5 settlement integrity
A.2.5.1 On-time settlement Retailers and suppliers should be able to settle transaction payments and promotional service fees on time.
A.2.5.2 The settlement method and settlement procedures of both parties to the standard settlement are in compliance with relevant state regulations.
A.2.5.3 Reasonable settlement and settlement expenses The project complies with the state regulations and the agreement of both parties, and may not collect unreasonable expenses or use deduction to settle the accounts.
A.2.6 Fairness and competition
A.2.6.1 There shall be no circumstances that hinder or harm the interests of the other party during the fair trade transaction.
A.2.6.2 Fair competition There is no hindrance or damage to the interests of the peers in the course of business transactions.
A.2.6.3 Confidentiality Commitment The confidential information in the business transaction shall be kept confidential during the period of operation of the commodity and during the period after the completion of the transaction.
A.3 Indicator scores The scores for the above indicators are implemented in accordance with the provisions of Table 1.
Table 1 Retailer and supplier integrity transaction synthesis
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12.1 Basic principles
12.1.1 The evaluation of the integrity of retailers and suppliers should reflect the basic principles of fairness, objectivity and science, highlight the idea of ​​honest transactions, and meet the requirements of harmonious development.
12.1.2 The evaluation of the integrity of retailers and suppliers should consider the common characteristics and differences of various industries, ensure the consistency of evaluation, and make the evaluation results of different enterprises comparable.
12.1.3 For the evaluation of the integrity of retailers and suppliers, it is necessary to construct a survey model that is consistent with various industries and has a general meaning.
12.1.4 The design of the evaluation index system shall be based on the characteristics of the integrity trading behavior of the retailers and suppliers and the evaluation model adopted; the selection of the evaluation indicators shall comply with the requirements of relevant national laws and regulations or standards.
12.2 Evaluation Model
12.2.1 The retailer and supplier integrity trading behavior measurement model adopts a hierarchical structure model. (See Appendix A of this standard)
12.2.2 The highest level of the retailer and supplier integrity trading behavior evaluation hierarchy model is the target level, which is to measure the comprehensive level of integrity transactions between retailers and suppliers.
12.2.3 The middle layer of the retailer and supplier integrity trading behavior evaluation hierarchy model is the criteria layer, setting six criteria for quality integrity, price integrity, contract integrity, service integrity, settlement integrity, fairness and competition.
12.2.4 The third layer of the retailer and supplier integrity trading behavior evaluation hierarchy model is the indicator layer, and the corresponding evaluation index scheme is selected according to the criteria set by the criteria layer.
12.3 Indicator System
12.3.1 Based on the retailer and supplier integrity transaction behavior hierarchy structure evaluation model design evaluation index system.
12.3.2 The first-level indicator is the comprehensive index of good faith transactions; the second-level indicators are six types of normative indicators such as quality integrity, price integrity, contract integrity, service integrity, settlement integrity, fairness and competition; the third-level indicators are score indicators. Appendix A of this standard.
12.3.3 Retailers and suppliers are independently assessed, but their assessment systems are implemented in accordance with the indicator system specified in Appendix A of this standard.
12.4 Indicator score
12.4.1 The scores of retailers and suppliers' integrity transactions shall be based on the evaluation index system established by this standard.
12.4.2 The indicator scores of both retailers and suppliers are performed in accordance with Appendix A of this standard.
12.5 Assessment procedures
12.5.1 The evaluation of the integrity trading behavior of retailers and suppliers adopts the third-party evaluation method, that is, the special evaluation agency approved by the state is responsible for conducting the evaluation.
12.5.2 The procedures for the evaluation of integrity trading behaviors of retailers and suppliers are divided into four stages: announcement, investigation, analysis and release.
12.5.3 The main task of the announcement phase is that the assessment agency issues a measurement announcement and specifies the details of the assessment activities.
12.5.4 The main tasks of the investigation phase are to establish the investigation objectives, develop investigation plans and questionnaires, and conduct investigations.
12.5.5 The main tasks of the analysis phase are the recovery and processing of survey data, the calculation of assessment indicators, the analysis of assessment results, and the writing of assessment reports.
12.5.6 The main task of the release phase is to publicize the results of the assessment and accept the public's query.
Appendix A
(normative appendix)
Evaluation factor
A.1 Description of the evaluation model The evaluation of the integrity of the transaction between the retailer and the supplier uses a hierarchical model, as shown in Figure 1.
Figure 1 Retailer and supplier integrity trading behavior evaluation model
A.2 Evaluation index system According to the above evaluation model, the evaluation system of this standard specifies 20 score indicators.
A.2.1 Quality and integrity
A.2.1.1 Quality Assurance The goods supplied shall conform to the quality norms of the state or industry, and both the retailer and the supplier shall carry out the necessary inspection and testing of the quality of the goods.
A.2.1.2 Measurement guarantees Retailers and suppliers adopt commodity measurement in accordance with national measurement standards and ensure that the measurement is qualified.
A.2.1.3 Commodity return guarantees that the retailer and the supplier shall perform the return of the unqualified commodities according to the state and industry regulations or the contractual agreement between the two parties.
A.2.2 Price integrity
A.2.2.1 Reasonable pricing Whether it is transaction price or retail price, retailers and suppliers should be priced according to the premise of obeying the “Price Law†and pricing according to production and operation costs and reasonable profit margin.
A.2.2.2 The price indicates that the supplier's transaction price to the retailer should be clearly indicated to the retailer, and the retailer should indicate the retail price to the consumer.
A.2.2.3 Price uniformity When goods are sold in different regions, the unified price should be implemented as much as possible, and retailers should strictly implement the unified price system.
A.2.2.4 Price adjustment The adjustment of commodity prices should be based on the principle of not impeding market fairness. Retailers and suppliers should agree on price adjustments.
A.2.3 Contract integrity
A.2.3.1 Contractuality The retailer's contract with the supplier shall be subject to the standard contract text or conform to the contractual text specification.
A.2.3.2 Contract execution The situation in which the retailer and the supplier perform the contract.
A.2.3.3 Contract fairness Commodity trading contracts should be able to fairly reflect the rights and responsibilities of both parties.
A.2.3.4 Contract change The change or cancellation of the contract shall be carried out in accordance with the relevant regulations, which can reflect the common wishes of both parties and conform to the relevant provisions of the State.
A.2.4 Service integrity
A.2.4.1 Pre-sales service providers provide pre-sales services to retailers and consumers; retailers provide pre-sales services to consumers.
A.2.4.2 The situation in which the in-service service provider provides the in-sale service to the retailer and the consumer; the retailer provides the in-sale service to the consumer.
A.2.4.1 The after-sales service provider provides after-sales service to retailers and consumers; the retailer provides after-sales service to consumers.
A.2.5 settlement integrity
A.2.5.1 On-time settlement Retailers and suppliers should be able to settle transaction payments and promotional service fees on time.
A.2.5.2 The settlement method and settlement procedures of both parties to the standard settlement are in compliance with relevant state regulations.
A.2.5.3 Reasonable settlement and settlement expenses The project complies with the state regulations and the agreement of both parties, and may not collect unreasonable expenses or use deduction to settle the accounts.
A.2.6 Fairness and competition
A.2.6.1 There shall be no circumstances that hinder or harm the interests of the other party during the fair trade transaction.
A.2.6.2 Fair competition There is no hindrance or damage to the interests of the peers in the course of business transactions.
A.2.6.3 Confidentiality Commitment The confidential information in the business transaction shall be kept confidential during the period of operation of the commodity and during the period after the completion of the transaction.
A.3 Indicator scores The scores for the above indicators are implemented in accordance with the provisions of Table 1.
Table 1 Retailer and supplier integrity transaction synthesis
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