In order to avoid the Note 7 explosion causing more harm to users and to maximize the company’s reputation, apart from the recall and free replacement, there is another news today: Samsung will push a system update next week and Restricting the amount of charge in Note 7 up to 60% during the update.
It is reported that the software update will be pushed to South Korean users at 10:00 on September 20th. Samsung will also pay a certain amount of data for this purpose. In addition, the company is also in communication with telecommunication companies in nine other countries and hopes to deploy similar software updates. More importantly, this update will be mandatory and users must install it. Note 7 The current battery capacity is 3500 mAh. This forced upgrade means that the user will only use 2100 mAh.
As the National Bank version did not participate in the previous recall, it should theoretically not be affected by this update.
According to previous reports, even though Samsung released a recall plan a week ago and all media reported extensively, the Note 7 bombing incident was too broad, and many users who have already started using Note 7 have Not active, so the progress of recalls is not going well. The purpose of Samsung's move should be to provide security for this part of the user.
Since Note 7 announced an unprecedented recall incident due to a fire incident, there have been more and more similar incidents. The company has now stopped the delivery of Note 7 TV commercials and issued apologetic statements through the newspapers in the country.
Samsung also stated that all of Samsung’s customer service centers in South Korea will continue to operate during the Mid-Autumn Festival holidays. They will also provide users with a subsidy for their calls to encourage them to renew their new ones as soon as possible. In the United States, they will also give 25 U.S. dollars worth of shopping to exchange users. card.
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